Requirement is to write an integration interface between an existing IP telephony dialer controller, written in C# and a multi-user MS Access Database, specifically controlling screen pop (popping) which records are on display on each Access Users Screen in accordance with numbers/contacts dialed by the IP dialer. This is a application for a call centre environment.

Current logged on users and respective client hostnames are currently not captured or used. The Access Database will be stored on a central file share. Access Users will all be LAN connected to the dialer.

Changes to the access DB and/or the Visual Studio dialer is allowed allowing a push or pull notification.

A sample Access Database and a copy of base integration code from the dialer provider will be provided.

Documentation of the code and support for testing will be required. Support from the dialer provider is also available.